MAXBUY is a leader in the dynamic world of consumer electronics. From cutting-edge smartphones and immersive audio gear to the latest smart home innovations, we bring the future of technology to our customers. We’re passionate about innovation, driven by results, and committed to providing an exceptional customer experience. Join us and be a part of a team that shapes how people live, work, and play.

The Opportunity

We are seeking a motivated and experienced Sales Supervisor to lead our high-performing retail sales team. In this pivotal role, you will be the driving force behind our sales floor, coaching your team to success, and ensuring every customer has an outstanding experience with our brand and products. If you are a natural leader who thrives in a fast-paced environment and has a genuine passion for technology, we want to hear from you.

Key Responsibilities

• Team Leadership & Coaching: Directly supervise, mentor, and motivate a team of sales associates to achieve and exceed individual and store sales targets.

• Sales Performance: Analyze sales reports and KPIs to identify trends, opportunities, and areas for improvement. Develop and execute action plans to drive key metrics like average transaction value, attachment rates, and units per transaction.

• Customer Experience Champion: Lead by example in delivering world-class customer service. Handle escalated customer issues with professionalism and resolve them to maintain customer loyalty.

• Product Knowledge Guru: Ensure your team is among the most knowledgeable in the industry by leading regular training sessions on new products, features, and promotions.

• Operational Excellence: Assist the Store Manager with daily operations, including opening/closing procedures, visual merchandising standards, inventory management, and loss prevention.

• Sales Floor Management: Dynamically manage the sales floor—assigning zones, driving engagement, and ensuring adequate coverage to maximize customer interactions.

• Recruitment & Development: Participate in the hiring process and contribute to the ongoing training and development of new and existing team members.

What We’re Looking For (Qualifications)

• Proven experience (2+ years) in a retail sales leadership role, preferably within consumer electronics, telecommunications, or a related industry.

• A demonstrable track record of achieving and exceeding sales goals, both personally and through a team.

• Exceptional leadership and interpersonal skills with the ability to inspire, coach, and hold a team accountable.

• Deep passion for and knowledge of consumer technology trends and products.

• Strong problem-solving abilities and a customer-centric mindset.

• Excellent communication skills, both verbal and written.

• Flexibility to work a retail schedule, including evenings, weekends, and holidays.

• High school diploma or equivalent required; associate or bachelor’s degree is a plus.

Why Join Us?

• Competitive Compensation: Enjoy a competitive base salary plus an attractive monthly bonus structure based on store performance.

• Career Growth: Clear paths for advancement to Store Manager and beyond in a growing company.

• Benefits Package: Comprehensive benefits including medical, dental, vision, and paid time off.

• Employee Discounts: Significant discounts on the latest and greatest tech for you and your family.

• Dynamic Environment: Be at the forefront of technology in a fun, fast-paced, and rewarding workplace.

• Continuous Learning: Ongoing training and development programs to fuel your professional growth.

Ready to Lead the Future?

If you’re ready to power up your career and lead a team to success, apply today!